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New URL

I had a personal blog hosted at www.jecal22.com, but decided that I really don’t use it anymore and preferred to have my tech blog hosted as the primary website.  I’ve setup permanent forwards so any old links still using tech.jecal22.com will still work, but please note that the URL has indeed changed.

Windows 8/8.1 No Audio – “Endpoint is a duplicate” error message. (Part 2/2

noaudio
So this is part two of a solution that I had to discover on my own after hours and hours of searching for the answer to a problem that had a very obscure solution. [ See Part 1 here. ]

So after the first fix which was repairing the netprofm service in the registry, I was left with no audio.  When attempting to start the Windows Audio service, I got the error very vague message of  “Endpoing is a duplicate.”  So I searched through the services in the registry looking for something in the AudioSrv key that may be causing the problem.  I noticed two keys which were “AudioEndpoingBuilder” and “AudioSrv”.  Everything seemed to be correct except for one thing.

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Sorry for the downtime

I am physically moving in less than a week now. Because of the move and my home hosted server, I’ve decided to move my server out to the cloud to provide better reliability. This resulted in being down for a few more days than planned, but I finally got everything back up (mostly). Have to say, the conversion from Windows to Linux hosting has been fairly easy. Thanks for checking in and sorry for the downtime.

Josh

Rapidly flashing pointer in Word 2007

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Today I visited a customer who had emailed me earlier this week with an odd problem.  Her computer had automatically installed updates the night before (she got the successful update installation message the next morning) and immediately noticed that when in Word 2007, her pointer rapidly flashes between a regular pointer and the “spinning circle” symbol.  Upon digging into this, I could not figure out which update related to the cause of the problem, but I finally did figure out that it had something to do with her network printer.  If I went to the print screen in Word and changed the current printer the pointer went back to normal immediately. As soon as I chose the network printer again the cursor flashing started immediately.  Once Word is closed, the cursor flashing stops immediately as well.

So how did I fix this?  Well, I first started trying to remove updates.  There were about 15-20 updates, and after the first 2 or 3 I gave up and decided to play with the printer driver instead.  First things first, clean installation of the print driver.
I deleted the network printer and set a local printer as the default printer.  Pointer was fine when I opened up Word.  I then opened the “Printer server settings” and deleted the driver package from the Drivers tab.  I also deleted the port that the network printer was using.  Basically, I wanted to set the printer back up as a new printer, ensuring that no registry keys got left behind.
After complete removal of the printer and it’s associated drivers and ports, I re-installed the printer using the latest driver from Xerox.  I think it was actually the same version as was previously installed.  After reinstalling the printer and setting it as the default printer again, I opened Word 2007 and…Wa La! Problem was resolved.  Just to check, I opened the print dialog box in Word to make sure that the selected printer was in fact the system default network printer, and it was.  So feel free to try this if you have encountered similar issues.
Comment if you have any problems or questions.  I intentionally did not give step by step directions as this is more for advanced users.
Thanks for reading and hope this tip helps you out!
Notes: System was Windows 7 Home Premium 64 bit, Microsoft Office 2007, and all available updates from Microsoft had been installed.