I haven’t done much investigation on this virus, but I ran across it on a client’s machine and spent a while before I finally discovered the issue.
The symptoms I was seeing didn’t show any signs of a virus. Malwarebytes and AVG Antivirus were not detecting anything and I wasn’t seeing anything out of the ordinary except for some Microsoft owned process that generally are not running on systems, especially business machines.
So this is part two of a solution that I had to discover on my own after hours and hours of searching for the answer to a problem that had a very obscure solution. [ See Part 1 here. ]
So after the first fix which was repairing the netprofm service in the registry, I was left with no audio. When attempting to start the Windows Audio service, I got the error very vague message of “Endpoing is a duplicate.” So I searched through the services in the registry looking for something in the AudioSrv key that may be causing the problem. I noticed two keys which were “AudioEndpoingBuilder” and “AudioSrv”. Everything seemed to be correct except for one thing.
[This is Part 1 of a two part problem. You can see the description and solution for the second issue which was no audio during and after the part 1 solution was completed. See Part 2 here.]
I ran into this issue a couple of weeks ago and eventually threw my hands up. Today, I came across the exact same symptoms on another computer so I decided to dig further in and find the cause. After successfully discovering the problem and applying the solution to the first problematic computer, I was able to fix the issue without reloading/refreshing the PCs.
I had a customer ask me today about having Dropbox show up on the Open and Save As menu in Office 2013 applications. You can sign into your OneDrive (formerly SkyDrive) account and then OneDrive appears here, but there are no built-in options for any other cloud services.
For years now, Yahoo! has been one of the remaining large email providers who required premium membership to use POP access for downloading your email. If you don’t know what POP is, then, in short, it is a protocol that is used by mail clients (such as Microsoft Outlook, Thunderbird, Apple OS X Mail.app and even the mail applications on mobile phones) to download email. There are some other neat looking things they have added over the years that also required a premium membership.